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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Humberto Ochoa

Humberto Ochoa

October 21, 2024

5  out of  5
rating by Humberto Ochoa
"Good insurance and helpful staff. I would have stayed with them but I moved states."
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Aj Az

October 4, 2024

5  out of  5
rating by Aj Az
"I had the pleasure of working with Lawrence. His customer service is outstanding. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the kind words! Providing outstanding customer service is always a top priority, and it's wonderful to hear that you had a great experience. Your feedback truly means a lot!"
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Carlos Sanchez

September 20, 2024

1  out of  5
rating by Carlos Sanchez
"I had very bad service from this company"
We responded:
"Carlos, I am so sorry to hear about your frustrations with the company. As we have discussed previously my office and I have reached out multiple times to Corporate on your behalf and unfortunately the process is taking longer than expected. We are very sorry about this."
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Michael Anderson

June 14, 2024

5  out of  5
rating by Michael Anderson
"Lawrence is amazing He is what you call a breath of fresh air Him and his staff are truly a blessing I’m grateful to have him as a agent and a mentor"
We responded:
"Thank you so much for your kind words, Michael! We're thrilled to hear that you find Lawrence and our team to be a breath of fresh air. We're grateful to have you as a valued client and appreciate the opportunity to serve as your agent and mentor. Thank you for choosing us!"
Profile photo of Mallory Walker

Mallory Walker

June 5, 2024

5  out of  5
rating by Mallory Walker
"I've had the pleasure of using State Farm for my renters insurance for the past 2 years. I loved the service and kindness of my previous agents, plus the price couldn't be beat. Fast forward two years, and it's time for me to move halfway across the country. I knew I'd like to keep State Farm, but finding a new agent/office was intimidating. Given that it's State Farm, I should've known it'd go well. I chose Lawrence Thomas' office due to proximity and the abundance of languages spoken. I chatted with Lawrence a couple of times (a sweet person) and he advised the best time to update my policy. Ready to make the switch, I worked with Fredy to make it happen. Fredy took care of my initial policy rewrite and was awesome to work with. He was quick, knowledgeable, and kind. With that said, Lea was probably my favorite person to work with. She was so communicative, thoughtful, and super sweet. Since my situation was a little strange, she patiently updated documents and listened to all of my concerns. I felt so comfortable asking her questions and knew she'd advocate on my behalf. I never have to worry about my renters insurance with such great people at the helm. Overall, what a great team! This is why I will happily keep State Farm. Thank y'all so much!"
We responded:
"Thank you so much for sharing your wonderful experience with our team, Mallory! We are thrilled to hear that we provided you with excellent service during your transition. We appreciate your kind words and look forward to continuing to provide you with top-notch insurance services. Thank you for choosing Lawrence Thomas - State Farm Insurance Agent!"
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Ryan Bjonfald

May 21, 2024

5  out of  5
rating by Ryan Bjonfald
"After submitting a quote online to State Farm, Fredy reached out to me and discussed the quote in detail. He did a great job explaining the coverage, various options with pricing, and the discounts I was eligible for. He got me signed up for auto & renters insurance with better coverage that was cheaper than the company I had been with for five years! Would definitely recommend!"
We responded:
"Thank you for sharing your positive experience with Fredy at our agency! We're thrilled to hear that he provided you with excellent service and helped you find better coverage at a more affordable price. We appreciate your recommendation and look forward to serving you in the future."
Profile photo of Emmanuel Darius

Emmanuel Darius

May 20, 2024

5  out of  5
rating by Emmanuel Darius
"I Have been doing business from this palace for a long time. They have the best customer service. Special thanks to Lawrence and Lea . Lea goes above and beyond for me. I appreciate everything. Keep up the good work."
We responded:
"Thank you for your loyalty and kind words, Emmanuel! We're thrilled to hear that Lawrence and Lea have provided you with excellent customer service. We appreciate your feedback and look forward to continuing to serve you."
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Mal Edwards

April 27, 2024

5  out of  5
rating by Mal Edwards
"Very nice helps very well and gets the job done"
We responded:
"I am so glad to hear this! Providing effective assistance and getting the job done is always our goal. If you need further assistance or have any other questions, feel free to ask. I'm here to help!"
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James Cooper

April 27, 2024

5  out of  5
rating by James Cooper
"Love how Lawrence shows up in community. Very active!"
We responded:
"I appreciate your kind words! Being actively involved in the community is important to me because I believe in giving back and making a positive impact wherever I can. Whether it's volunteering for local events, participating in community projects, or simply lending a helping hand to my neighbors, I'm committed to doing my part to make our community a better place for everyone. If there's ever anything I can do to support or assist you, please don't hesitate to reach out. Together, we can continue to build a strong and vibrant community for all to enjoy!"
Profile photo of Ramona Walker

Ramona Walker

April 27, 2024

5  out of  5
rating by Ramona Walker
"really informative and helpful information!"
We responded:
"I'm thrilled to hear that you found the information provided to be really informative and helpful! Providing valuable assistance and insights is our goal, and I'm glad we could meet your expectations. If you have any more questions or need further assistance, don't hesitate to ask. We're here to help!"
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Lanaya Nicole

April 27, 2024

5  out of  5
rating by Lanaya Nicole
"Very informative and friendly."
We responded:
"Thank you, Lanaya for your kind words! We're delighted to hear that you found our service both informative and friendly. Providing helpful information in a warm and welcoming manner is important to us, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!"
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Bridgette James

April 27, 2024

5  out of  5
rating by Bridgette James
"AJ was very warm and welcoming during the Agape Oasis Event (Youth Violence Prevention Summit), provided contact info and was open to learning about SVC's organization! :)"
We responded:
"It's fantastic to hear that AJ made such a positive impression during the Agape Oasis Event! Being warm, welcoming, and open to learning about other organizations shows a genuine commitment to fostering connections and collaboration within the community. If you have any further feedback or if there's anything else you'd like to share about the event, feel free to let me know!"
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Tyzell Shaw

April 27, 2024

5  out of  5
rating by Tyzell Shaw
"I met Aj Bush at the Youth prevention summit, his customer service is outstanding! Easy to have a conversation with, asks open ended questions and listens! I recently just turned 18 and he’s helping set up insurance through State Farm 10-/10 will recommend!"
We responded:
"That's fantastic to hear about your positive experience with Aj Bush at the Youth Prevention Summit! Providing outstanding customer service, especially through meaningful conversations and attentive listening, can truly make a difference. It's great to hear that he's helping you set up insurance and that you're satisfied with the service. If you ever need further assistance or have any questions, don't hesitate to reach out. Aj and the team are here to help!"
Profile photo of Connie Ottem

Connie Ottem

April 23, 2024

5  out of  5
rating by Connie Ottem
"Just talked with AJ about a letter we received today from Xcel energy which addresses repair costs for interior natural gas lines, exterior electrical components and exterior water and sewer lines. AJ asked that I email a copy of the letter and he will review our homeowners insurance policy related coverage and get back to me. That's the special proactive customer service that we rarely see. Thanks to A J for always taking care of our needs."
We responded:
"Connie, thank you for sharing your positive experience with AJ! We're glad to hear that he provided proactive customer service and is always there to take care of your needs. We appreciate your feedback and look forward to assisting you further."
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Rafael Vasquez

April 12, 2024

5  out of  5
rating by Rafael Vasquez
"Buen servicio como agencia excelente 👍"
We responded:
"¡Gracias por el cumplido! Si tienes alguna pregunta o necesitas ayuda, estaré encantado de ayudarte."
Profile photo of Brandon Cheng

Brandon Cheng

April 4, 2024

5  out of  5
rating by Brandon Cheng
"AJ was super helpful with my first auto insurance! He explained everything very well, and was really patient when I had a lot of questions to ask. Everything went smooth and now I can enjoy driving my new car! Edit: got some affordable motorcycle insurance as well thanks to AJ's help!"
We responded:
"Good luck with the computer science stuff! It was a pleasure helping you out with your 1st auto insurance policy, you ask great questions!! "
Profile photo of Charlotte Harvey

Charlotte Harvey

March 30, 2024

5  out of  5
rating by Charlotte Harvey
"Very patient and no pressure. Explanation of policy coverage was so helpful. Enjoyed talking and answering questions honestly to obtain the right coverage. Thank you very much for your help!"
We responded:
"Charlotte, thank you for your kind words! Providing excellent service without pressure is always our priority. We're thrilled we could assist you in finding the right coverage. Don't hesitate to reach out if you have any further questions or needs in the future."
Profile photo of Nicole Wess

Nicole Wess

March 29, 2024

5  out of  5
rating by Nicole Wess
"Leah always shows me the upmost respect. She is kind, courteous and knowledgeable. I'm glad she's on the team"
We responded:
"Nicole, thank you so much for your kind words! We're thrilled to hear that Leah's exceptional service and expertise have made a positive impact. We're lucky to have her on our team!"
Profile photo of B Canelas

B Canelas

March 25, 2024

5  out of  5
rating by B Canelas
"I Recently submitted a request for a new car insurance, and thanks to AJ Bush, the process was easy and fast. I have been insured with State Farm for the past 2 years every time the Lawrence Thomas State Farm crew are always very helpful and professional. Thank you everyone for the great service you all provided."
We responded:
"Thank you so much for your positive feedback! It is a pleasure hearing that your experience with AJ assisting with new car insurance was so great. If you ever have more questions or need assistance in the future, feel free to reach out. Thank you for choosing our services!"
Profile photo of Kim Moore

Kim Moore

March 25, 2024

5  out of  5
rating by Kim Moore
"Lea was extremely helpful and very friendly to work with."
We responded:
"Kim, thank you for sharing your 5-star review recognizing Lea! We're so glad to hear you had a positive experience working with her."
Profile photo of Jason E

Jason E

March 25, 2024

5  out of  5
rating by Jason E
"Lea was both efficient and personable when making a change to a new car on my policy. Very pleasant experience. Thanks."
We responded:
"Jason, we're so happy to hear that you had a great experience with Lea. Thank you for your 5-star review and positive feedback."
Profile photo of Al Wright

Al Wright

March 25, 2024

5  out of  5
rating by Al Wright
"Great experience with AJ for our coverage needs."
We responded:
"Al, I am so happy to hear that you had a great experience with AJ, thank you for sharing this wonderful feedback!"
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Lynn

March 20, 2024

5  out of  5
rating by Lynn
"Completed a quote online and received a call back fairly quickly. I was helped my Fredy for my auto insurance, he made the transaction go super smoothly. Initially had Geico insurance but the rates at State Farm was so much better and thanks to Fredy and his exceptional customer support with providing me all the necessary information along with answering all of my questions, I am now a proud member of State Farm."
We responded:
"Welcome to our agency, Lynn! Thank you for your 5-star review and kind words recognizing Fredy. We're so glad he could assist you with your auto insurance transition and save you some money."
Profile photo of Leslie Gibson

Leslie Gibson

March 11, 2024

5  out of  5
rating by Leslie Gibson
"Lea in Lawrence Thomas' office is always a pleasure to work with. She is consistently helpful and gets me the answers I need quickly. Highly recommend working with this agent and his team."
We responded:
"Leslie, thank you for your kind words! We're thrilled to hear that Lea has been consistently helpful and efficient in assisting you. We appreciate your recommendation and look forward to continuing to provide excellent service to you."
Profile photo of Nevaeh McDougall Clark

Nevaeh McDougall Clark

March 6, 2024

5  out of  5
rating by Nevaeh McDougall Clark
"Super friendly and explained things very well, helped me out with my first insurance and helped me understand it all. Overall good vibes and makes you comfortable!"
We responded:
"Nevaeh, thank you for the wonderful feedback! It was a pleasure assisting you with your first insurance experience. We are delighted to hear that we could make the process understandable and comfortable for you. If you ever need assistance again, don't hesitate to reach out!"